We will request a security deposit to cover any damage or Loss. You will receive a request to pay this via Paypal and it will be returned via Paypal within 28 days of your departure, providing there is no damage or loss.
If for any reason you need to cancel your holiday please read our cancellation policy in the Terms & Conditions
Portugal have implemented Article 45 of the Schengen Agreement. We are now required by law to collect and submit to SEF (Servico de Estrangeiros e Fronteiras) identification details (Passport or ID cards) of all guests in paid accommodation.
To make an enquiry/ Large Groups
Please either use the SEND ENQUIRY button alongside each property details or if you need help or booking information on several properties or for large groups, please email firstname.lastname@example.org or you can also call us on +44 208 123 7251 or +351 911 766 409. Will will be delighted to answer any questions you have.
Alternative Dispute Resolution
According to article 18 of Law no. 144/2015, of September 8, , in the event of a dispute or dissatisfaction with the service or product made available, the consumer may use one of the entities of Alternative Dispute Resolution, which are listed at www.arbitragemdeconsumo.org, and additional information on this subject can be found at www.consumidor.pt.